Gaming should be entertaining — not a source of stress or addiction. qp99 believes every player can enjoy gaming consciously, within limits, and with joy. Our responsible gaming guidelines are here to help you have a healthy and safe experience.
Qp99 is committed to protecting every player. Entertainment always comes first.
We provide multiple effective tools to keep you safe
Set a maximum daily, weekly, or monthly deposit cap. Once set, it cannot be increased before the specified period ends — protecting you from overspending.
Decide how long you want to play before you start. Once the time is up, qp99 will automatically alert you and give you the option to end the session.
After a set amount of losses, qp99 will automatically lock your account temporarily. This protects you from placing impulsive bets.
Take a voluntary break from 24 hours up to 30 days. During this time you won't be able to log in or play, but your account and balance will remain fully protected.
Choose long-term self-exclusion — from 3 months up to 5 years. During this period, qp99 will keep your account fully deactivated and will not send you any promotional messages.
Our specialist support team is always here for any gaming-related concerns. Reach out via live chat or email — judgment-free and completely confidential.
Responsible gaming means playing in a way that keeps it entertaining without negatively affecting your personal life, family, or financial stability. At qp99, we believe every player's experience should be enjoyable and within their control.
Online gaming is growing rapidly in Bangladesh, with millions of people turning to platforms like qp99 for entertainment every day. But alongside the fun, there are risks worth being aware of. qp99 is committed to working with you to build that awareness.
Gaming addiction is a real problem. But with the right tools, awareness, and support, it can be prevented. qp99 follows responsible gaming guidelines to uphold the highest industry standards and works to ensure a happy, long-term experience for every player.
Core Principles: Play because it's fun — never as a way to solve financial problems. Every bet is part of the entertainment, not an investment.
Responsible gaming starts with the right mindset and habits. qp99 encourages you to follow these practices for a safe and healthy gaming experience:
In qp99's account settings, you can set deposit limits, session time limits, and loss limits directly. It's your call — and one of the best ones you can make.
Qp99 is more than a gaming platform — it's a responsible community. We don't just think about profit; every player's well-being matters most to us. As part of our Responsible Gaming program, we take the following steps:
| Commitment | Description | Status |
|---|---|---|
| Age Verification | No one under 18 is permitted to register; KYC is mandatory | Active |
| Limit-Setting Tools | Benefits of setting deposit, loss, and session time limits | Active |
| Self-Exclusion Options | Self-exclusion options from 3 months up to 5 years | Active |
| Trained Support | 24/7 support team trained in responsible gaming | Active |
| Reality Check | A summary of your play time and spending displayed at regular intervals | Active |
| Minor Protection | Account lock and family protection options for parents | Active |
Ask yourself these questions — if you answer "yes" to most of them, please seek help.
Do you feel restless or irritable when you're not gaming?
Do you bet more to try to win back money you've lost?
Are you neglecting family or work because of gaming?
Has gaming become more expensive than you can afford?
Are you hiding your gaming from people close to you?
Does gaming feel more important than sleep or eating?
If you're concerned, reach out today at [email protected]Write to us. We're here to help.
If you think a family member is struggling with gaming addiction, reach out to qp99's support team. We can help with account restrictions and protective measures.
Track how much time and money you're spending each day. This helps you stay aware of your own gaming patterns.
Instead of using gaming to cope with stress, loneliness, or anxiety, seek professional mental health support.
Seek help immediately if you notice these signs
Using your gaming budget to cover bills, food, or other essential expenses.
Feeling angry, anxious, or depressed when you can't play is a clear sign of addiction.
Staying up late to play, cutting back on sleep, or thinking about games while trying to sleep are all warning signs.
Withdrawing from family, friends, or colleagues and focusing entirely on gaming.
Being absent from work or studies, or struggling to focus, due to gaming.
Being unable to stop even when you want to — repeatedly telling yourself "just one more round" and carrying on.
Setting limits on your qp99 account takes just a few simple steps
Log in to qp99 with your username and password.
Click your name in the top right corner and select "Account Settings".
Click the "Responsible Gaming" tab in Settings.
Set a deposit, loss, or session time limit — whichever you need.
Click the "Save" button. The limit will take effect immediately.
Activate self-exclusion when you need a longer break
Temporarily suspend your account for 24 hours to 30 days. It will be reactivated automatically once the period ends.
Choose an exclusion period of 3 months, 6 months, 1 year, or 5 years. The exclusion cannot be lifted before the selected period ends.
If you never want to open an account again, contact support to permanently close your account.
Note: During self-exclusion, qp99 will not send you any bonuses or promotional offers, and any attempt to open a new account will be blocked.
Find answers to frequently asked questions here
Join qp99 and enjoy safe entertainment on Bangladesh's most responsible gaming platform. Our tools are always here for you.